Updated at December 15th, 2025

Lounge Avenue (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how

your personal information is collected, used, and disclosed by Lounge Avenue.

This Privacy Policy applies to our website, and its associated subdomains (collectively, our “Service”)

alongside our application, Lounge Avenue. By accessing or using our Service, you signify that you have

read, understood, and agree to our collection, storage, use, and disclosure of your personal information as

described in this Privacy Policy and our Terms of Service.

Definitions and key terms

To help explain things as clearly as possible in this Privacy Policy, every time any of these terms are

referenced, are strictly defined as:

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Cookie: small amount of data generated by a website and saved by your web browser. It is used to

identify your browser, provide analytics, remember information about you such as your language

preference or login information.

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Company: when this policy mentions “Company,” “we,” “us,” or “our,” it refers to Lounge

Avenue, that is responsible for your information under this Privacy Policy.

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Country: where Lounge Avenue or the owners/founders of Lounge Avenue are based, in this case is

Romania

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Customer: refers to the company, organization or person that signs up to use the Lounge

Avenue Service to manage the relationships with your consumers or service users.

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Device: any internet connected device such as a phone, tablet, computer or any other device that can

be used to visit Lounge Avenue and use the services.

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IP address: Every device connected to the Internet is assigned a number known as an Internet protocol

(IP) address. These numbers are usually assigned in geographic blocks. An IP address can often be

used to identify the location from which a device is connecting to the Internet.

●

Personnel: refers to those individuals who are employed by Lounge Avenue or are under

contract to perform a service on behalf of one of the parties.

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Personal Data: any information that directly, indirectly, or in connection with other information —

including a personal identification number — allows for the identification or identifiability of a natural

person.

●

Service: refers to the service provided by Lounge Avenue as described in the relative terms (if

available) and on this platform.

●

Third-party service: refers to advertisers, contest sponsors, promotional and marketing partners, and

others who provide our content or whose products or services we think may interest you.

●

Website: Lounge Avenue’s site, which can be accessed via this URL:

https://www.lounge-avenue.com

●

You: a person or entity that is registered with Lounge Avenue to use the Services.

This Privacy Policy was created with Termify .

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Information automatically collected

There is some information like your Internet Protocol (IP) address and/or browser and device characteristics

— is collected automatically when you visit our platform. This information may be used to connect your

computer to the Internet. Other information collected automatically could be a login, e-mail address,

password, computer and connection information such as browser plug-in types and versions and time zone

setting, operating systems and platforms, purchase history, (we sometimes aggregate with similar

information from other Users), the full Uniform Resource Locator (URL) clickstream to, through and from our

website that may include date and time; cookie number; parts of the site you viewed or searched for; and the

phone number you used to call our Customer Services. We may also use browser data such as cookies,

Flash cookies (also known as Flash Local Shared Objects) or similar data on certain parts of our website for

fraud prevention and other purposes. During your visits, we may use software tools such as JavaScript to

measure and collect session information including page response times, download errors, length of visits to

certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used

to browse away from the page. We may also collect technical information to help us identify your device for

fraud prevention and diagnostic purposes.

We automatically collect certain information when you visit, use or navigate the platform. This information

does not reveal your specific identity (like your name or contact information) but may include device and

usage information, such as your IP address, browser and device characteristics, operating system, language

preferences, referring URLs, device name, country, location, information about who and when you use our

and other technical information. This information is primarily needed to maintain the security and operation of

our platform, and for our internal analytics and reporting purposes.

Sale of Business

We reserve the right to transfer information to a third party in the event of a sale, merger or other transfer of

all or substantially all of the assets of Lounge Avenue or any of its Corporate Affiliates (as defined herein), or

that portion of Lounge Avenue or any of its Corporate Affiliates to which the Service relates, or in the event

that we discontinue our business or file a petition or have filed against us a petition in bankruptcy,

reorganization or similar proceeding, provided that the third party agrees to adhere to the terms of this

Affiliates

We may disclose information (including personal information) about you to our Corporate Affiliates. For

purposes of this Privacy Policy, "Corporate Affiliate" means any person or entity which directly or indirectly

controls, is controlled by or is under common control with Lounge Avenue, whether by ownership or

otherwise. Any information relating to you that we provide to our Corporate Affiliates will be treated by those

Corporate Affiliates in accordance with the terms of this Privacy Policy.

Governing Law

This Privacy Policy is governed by the laws of Romania without regard to its conflict of laws provision. You

consent to the exclusive jurisdiction of the courts in connection with any action or dispute arising between the

parties under or in connection with this Privacy Policy except for those individuals who may have rights to

make claims under Privacy Shield, or the Swiss-US framework.

The laws of Romania, excluding its conflicts of law rules, shall govern this Agreement and your use of the

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website. Your use of the website may also be subject to other local, state, national, or international laws.

By using Lounge Avenue or contacting us directly, you signify your acceptance of this Privacy Policy. If you

do not agree to this Privacy Policy, you should not engage with our website, or use our services.

Continued use of the website, direct engagement with us, or following the posting of changes to this Privacy

Policy that do not significantly affect the use or disclosure of your personal information will mean that you

accept those changes.

Your Consent

We've updated our Privacy Policy to provide you with complete transparency into what is being set when you

visit our site and how it's being used. By using our Lounge Avenue, registering an account, or making a

purchase, you hereby consent to our Privacy Policy and agree to its terms.

Links to Other Websites

This Privacy Policy applies only to the Services. The Services may contain links to other websites not

operated or controlled by Lounge Avenue. We are not responsible for the content, accuracy or opinions

expressed in such websites, and such websites are not investigated, monitored or checked for accuracy or

completeness by us. Please remember that when you use a link to go from the Services to another website,

our Privacy Policy is no longer in effect. Your browsing and interaction on any other website, including those

that have a link on our platform, is subject to that website’s own rules and policies. Such third parties may

use their own cookies or other methods to collect information about you.

Lounge Avenue uses "Cookies" to identify the areas of our website that you have visited. A Cookie is a small

piece of data stored on your computer or mobile device by your web browser. We use Cookies to enhance

the performance and functionality of our website but are non-essential to their use. However, without these

cookies, certain functionality like videos may become unavailable or you would be required to enter your

previously. Most web browsers can be set to disable the use of Cookies. However, if you disable Cookies,

you may not be able to access functionality on our website correctly or at all. We never place Personally

Identifiable Information in Cookies.

Blocking and disabling cookies and similar

technologies

Wherever you're located you may also set your browser to block cookies and similar technologies, but this

action may block our essential cookies and prevent our website from functioning properly, and you may not

be able to fully utilize all of its features and services. You should also be aware that you may also lose some

saved information (e.g. saved login details, site preferences) if you block cookies on your browser. Different

browsers make different controls available to you. Disabling a cookie or category of cookie does not delete

the cookie from your browser, you will need to do this yourself from within your browser, you should visit your

browser's help menu for more information.

Kids' Privacy

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We collect information from kids under the age of 13 just to better our services. If You are a parent or

guardian and You are aware that Your child has provided Us with Personal Data without your permission,

please contact Us. If We become aware that We have collected Personal Data from anyone under the age of

13 without verification of parental consent, We take steps to remove that information from Our servers.

Changes To Our Privacy Policy

We may change our Service and policies, and we may need to make changes to this Privacy Policy so that

they accurately reflect our Service and policies. Unless otherwise required by law, we will notify you (for

example, through our Service) before we make changes to this Privacy Policy and give you an opportunity to

review them before they go into effect. Then, if you continue to use the Service, you will be bound by the

updated Privacy Policy. If you do not want to agree to this or any updated Privacy Policy, you can delete

your account.

Third-Party Services

We may display, include or make available third-party content (including data, information, applications and

other products services) or provide links to third-party websites or services ("Third- Party Services").

You acknowledge and agree that Lounge Avenue shall not be responsible for any Third-Party Services,

including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality

or any other aspect thereof. Lounge Avenue does not assume and shall not have any liability or

responsibility to you or any other person or entity for any Third-Party Services.

Third-Party Services and links thereto are provided solely as a convenience to you and you access and use

them entirely at your own risk and subject to such third parties' terms and conditions.

Information about General Data Protection

Regulation (GDPR)

We may be collecting and using information from you if you are from the European Economic Area (EEA),

and in this section of our Privacy Policy we are going to explain exactly how and why is this data collected,

and how we maintain this data under protection from being replicated or used in the wrong way.

What is GDPR?

GDPR is an EU-wide privacy and data protection law that regulates how EU residents' data is protected by

companies and enhances the control the EU residents have, over their personal data.

The GDPR is relevant to any globally operating company and not just the EU-based businesses and EU

residents. Our customers’ data is important irrespective of where they are located, which is why we have

implemented GDPR controls as our baseline standard for all our operations worldwide.

What is personal data?

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Any data that relates to an identifiable or identified individual. GDPR covers a broad spectrum of information

that could be used on its own, or in combination with other pieces of information, to identify a person.

Personal data extends beyond a person’s name or email address. Some examples include financial

information, political opinions, genetic data, biometric data, IP addresses, physical address, sexual

orientation, and ethnicity.

The Data Protection Principles include requirements such as:

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Personal data collected must be processed in a fair, legal, and transparent way and should only be

used in a way that a person would reasonably expect.

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Personal data should only be collected to fulfil a specific purpose and it should only be used for that

purpose. Organizations must specify why they need the personal data when they collect it.

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Personal data should be held no longer than necessary to fulfil its purpose.

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People covered by the GDPR have the right to access their own personal data. They can also request a

copy of their data, and that their data be updated, deleted, restricted, or moved to another organization.

Why is GDPR important?

GDPR adds some new requirements regarding how companies should protect individuals' personal data that

they collect and process. It also raises the stakes for compliance by increasing enforcement and imposing

greater fines for breach. Beyond these facts it's simply the right thing to do. At Lounge Avenue we strongly

believe that your data privacy is very important and we already have solid security and privacy practices in

place that go beyond the requirements of this new regulation.

Individual Data Subject's Rights - Data Access,

Portability and Deletion

We are committed to helping our customers meet the data subject rights requirements of GDPR. Lounge

Avenue processes or stores all personal data in fully vetted, DPA compliant vendors. We do store all

conversation and personal data for up to 6 years unless your account is deleted. In which case, we dispose

of all data in accordance with our Terms of Service and Privacy Policy, but we will not hold it longer than 60

days.

We are aware that if you are working with EU customers, you need to be able to provide them with the ability

to access, update, retrieve and remove personal data. We got you! We've been set up as self service from

the start and have always given you access to your data and your customers data. Our customer support

team is here for you to answer any questions you might have about working with the API.

Don't hesitate to contact us if you have any questions.

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Via Email: dennis [at ] media12 [dot] net

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